Privacy Policy

Who we are

This policy explains how VideoAIPro handles personal information when you use videoaipro.net. VideoAIPro is operated by Mohammed Elgazzar, an individual based in Egypt.

Information we collect

We collect only what we need to run the studio and complete a purchase.

• Account data: your email address and a password stored in hashed form when you register.
• Content you submit: prompts, scripts, and settings you send so we can generate a video.
• Usage data: pages you visit, credit balance changes, and whether a render succeeded or failed.
• Payment data: orders are placed on WhatsApp. Pay via Wise (Gulf) or InstaPay (Egypt); credits are added after payment is confirmed. We record the package after payment is confirmed. We do not store your full card number.

How we use information

We use this information to run your account, generate videos, keep your credit balance accurate, answer support requests, and prevent abuse. Video generation may be performed by AI providers working on our behalf.

Sharing

We share information with hosting and AI providers only as needed to run the service. We do not sell your personal information.

Retention

We keep account and usage data while your account is open. You can ask us to delete your account by emailing support@videoaipro.net.

Contact

Privacy questions: support@videoaipro.net.